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Tax included. Shipping options available at checkout

Shipping Policy
Shipping Policy
Last Updated: September 4, 2026
We currently ship within the United States. All shipping costs and delivery estimates are displayed at checkout before payment is completed. Orders are fulfilled through our U.S. fulfillment partners and shipped via national carriers.
Shipping Options & Costs
Within the United States:
- Free Standard Shipping — $0.00 USD on all orders
- Insured Shipping + Priority Processing — $4.95 USD
- Priority Express Shipping — $9.95 USD
Orders selecting Insured Shipping + Priority Processing or Priority Express Shipping are prioritized within our internal processing workflow and include shipping protection coverage.
Order Processing
Order Cut-off Time: 12:00 PM Eastern Time
Processing Time: 0–2 business days
Orders are processed Monday to Friday, excluding public holidays.
Orders placed after the cut-off time will be processed the next business day.
Delivery Timeframes
Free Standard Shipping
- Processing Time: 0–2 business days
- Transit Time: 7–9 business days
- Total Delivery Time: 7–11 business days
Insured Shipping + Priority Processing
- Processing Time: 0–2 business days
- Transit Time: 6–8 business days
- Total Delivery Time: 6–10 business days
Priority Express Shipping
- Processing Time: 0–2 business days
- Transit Time: 5–7 business days
- Total Delivery Time: 5–9 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, public holidays, high order volume, incorrect delivery information, or other circumstances beyond our reasonable control.
Shipping Restrictions
We currently ship within the United States only.
We do not ship to PO Boxes, APO/FPO/DPO addresses, or restricted areas.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact us:
Email: support@auremontcase.com
Please include your order number and any relevant information regarding the shipment. We will assist in reviewing the issue with the carrier or fulfillment partner and work toward a reasonable resolution.
Failed Delivery or Incorrect Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned due to an incorrect, incomplete, or undeliverable address provided at checkout, we will contact you to arrange reshipment where possible. Additional shipping fees may apply.
Contact Information
Store Name: AuremontCase
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@auremontcase.com
Phone Number: +1 917 963 8979
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Return and Refund Policy
Return and Refund Policy
Last Updated: September 4, 2026
At AuremontCase, we offer a 90-day return window. This means you may request a return within 90 days from the date your order was delivered to the shipping address provided at checkout.
Eligibility for Returns
We accept returns for both defective and non-defective items, provided the return meets the conditions listed below.
To be eligible for a return:
The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase is required.
Items sent back without first requesting a return authorization will not be accepted.
How to Start a Return
To request a return, please contact us at:
Email: support@auremontcase.com
Please include your order number and the reason for your return request.
If your return request is approved, we will provide detailed return instructions and confirm the correct return address. Returns must be requested within 90 days of delivery.
Return Shipping Costs
Customers are responsible for return shipping costs for standard returns.
If the item received is defective, damaged, or incorrect, we will cover the return shipping cost after review and approval.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review the issue and assist you with the next steps.
Non-Returnable Items
The following items are non-returnable:
Gift cards
Final sale items, if clearly marked as final sale at the time of purchase
Nothing in this policy is intended to limit any statutory return, refund, or consumer rights that may apply under applicable law.
Refund Timeline
Once we receive and inspect your return, we will notify you of the approval status.
Returns are typically inspected within 5–7 business days after receipt.
If approved, your refund will be processed to the original payment method within 10 business days.
Banks and payment providers may require additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us.
Exchanges
We accept exchanges for eligible items within 90 days of delivery.
To request an exchange, please contact us at support@auremontcase.com with your order number and exchange request.
If approved, we will provide instructions for returning the original item and arranging the replacement item. Exchange availability may depend on product availability.
Return Address
Approved returns must be sent to our designated U.S. returns facility:
U.S. Fulfillment & Returns Address: 429 Milford Harrington Hwy, Milford, DE 19963, United States
The correct return address and return instructions will be confirmed during the return authorization process.
Please do not send items back before your return request has been approved.
Contact Information
Store Name: AuremontCase
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@auremontcase.com
Phone Number: +1 917 963 8979
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Contact Us
About Us
About Us
At AuremontCase, we specialize in phone cases and accessories designed for modern everyday use. Our goal is to provide protective case designs and accessories that combine refined visual style, practical functionality, and clear device compatibility information.
Smartphones play an important role in everyday communication, work, travel, organization, and entertainment. Because they are handled throughout the day, the cases and accessories designed to protect them should be practical, easy to use, and visually refined without unnecessary complexity.
AuremontCase provides phone cases and accessories selected for everyday device protection, polished presentation, and compatibility with modern smartphones. Our collection includes different case styles, finishes, and designs intended to support daily use while complementing the appearance of the device.
Our goal is to provide a straightforward shopping experience where customers can clearly understand product designs and compatibility, access transparent store policies, and contact customer support when assistance is needed.
AuremontCase currently serves customers located in the United States through its fulfillment operations and customer support system.
AuremontCase is operated by QUANTUMEDGE SOLUTIONS LIMITED, a company registered in Hong Kong under company number 78906121.
Our Background
The idea behind AuremontCase developed from a simple observation: choosing a phone case and accessories online can become unnecessarily difficult when product descriptions, compatibility information, designs, or product expectations are not presented clearly.
Customers looking for a phone case and accessories should be able to understand how a design looks, which device model it is intended for, and the relevant product characteristics before making a purchase.
AuremontCase was created to provide a more refined and structured approach to shopping for phone cases and accessories. Our focus is on clear product presentation, consistent compatibility information, practical case designs, and a straightforward experience from browsing through delivery.
From the beginning, the objective has been to maintain a store where customers can easily explore different phone case styles and accessories, finishes, and designs, identify compatible options for their devices, and access support when needed.
Our Mission
AuremontCase’s mission is to provide phone cases and accessories designed for everyday device protection, modern style, and clear product understanding.
We aim to offer case designs and accessories that support everyday use while maintaining a refined appearance. Our selection focuses on practical designs, distinctive finishes and styles, and compatibility information that helps customers make informed purchasing decisions.
Every part of the store, from product presentation to customer support, is organized to provide customers with a clear and consistent shopping experience.
Our Vision
AuremontCase’s vision is to build a trusted online destination for modern phone cases and accessories, recognized for refined designs, clear product presentation, and a consistent customer experience.
We aim to create a store where customers can easily explore compatible phone cases and accessories, compare different styles and finishes, understand relevant product characteristics, and know what to expect before and after placing an order.
Our approach is centered on consistency, careful product presentation, transparent information, and continuous improvement throughout the shopping experience.
Our Values
The principles that guide AuremontCase are based on clarity, consistency, practical functionality, and thoughtful design.
Clarity
Product information, compatibility details, shipping information, and store policies are presented in a clear and understandable manner.
Consistency
Our store structure, product listings, customer support process, and communications are organized to provide a reliable and predictable experience.
Everyday Functionality
Our phone cases and accessories are selected with everyday use in mind, including regular handling, commuting, work routines, travel, and day-to-day device protection.
Refined Design
We focus on modern phone case styles and accessories, finishes, and designs that complement the device while maintaining a polished appearance.
Transparency
Our policies and communications are intended to provide customers with clear expectations before purchase, during order fulfillment, and after delivery.
A Message from the CEO
When AuremontCase was developed, the objective was to create a phone case and accessories store that feels clear, refined, and easy to navigate.
The focus has been on reducing unnecessary complexity in product presentation and the overall shopping experience. Each part of the store is structured to provide clear product information, consistent compatibility details, and a predictable process from browsing through delivery.
Modern smartphones are used throughout the day for communication, work, travel, entertainment, and personal organization. The cases and accessories designed for them should combine practical everyday protection with designs that customers enjoy using and seeing.
AuremontCase continues to operate with this approach in mind, focusing on clear compatibility information, structured product pages, transparent policies, and accessible customer support.
We appreciate every customer who chooses AuremontCase.
— CEO, AuremontCase
Our Commitment
As AuremontCase continues to operate and improve, our focus remains on maintaining consistency across the shopping experience.
This includes:
Providing clear and accurate product information
Maintaining transparent store policies
Offering accessible customer support
Presenting phone case and accessories compatibility clearly
Providing clear information about different case styles and accessories, finishes, and designs
Supporting a consistent experience from product selection and checkout through fulfillment and post-purchase communication
Our objective is to provide a structured shopping experience where customers can understand what they are purchasing and what to expect throughout the order process.
Contact Information
Store Name: AuremontCase
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@auremontcase.com
Phone Number: +1 917 963 8979
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
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Contemporary Cases for Everyday Devices
The AuremontCase Approach
Designed for Daily Use
AuremontCase products combine practical device protection with clean, contemporary styling. Our cases are designed to help protect against scratches, minor impacts, and everyday wear.
Functionality in Every Detail
From accessible controls and carefully positioned cutouts to compatibility with supported charging and accessory features, our cases and accessories are designed around practical everyday use.
Straightforward Information
We believe product and order information should be easy to find and understand. Shipping timeframes, return conditions, and relevant product details are clearly provided throughout our store.
Helpful Customer Support
Our customer support team is available Monday to Friday to assist with product, order, delivery, and return-related questions.

Here When You Need Us
Questions? Get in Touch With Our Team
Whether you need information about products, shipping, returns, or an existing order, our support team is available during business hours to assist you.
Email: support@auremontcase.com
Phone Number: +1 917 963 8979
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Store Name: AuremontCase
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Frequently Asked Questions
Helpful answers to frequently asked questions about ordering, delivery, and support.
We normally process and prepare orders for shipment within 0–2 business days.
Orders sent with Free Standard Shipping generally take approximately 7–11 business days after dispatch to arrive within the United States. Where available, additional delivery options may appear during checkout.
You can find complete shipping information in our Shipping Policy.
Yes. Products that satisfy our return requirements may be returned within 90 days after delivery.
Returned items should be unused, kept in their original condition, and include their original packaging.
Please refer to our Return and Refund Policy for full eligibility requirements and return instructions.
Our support team can assist with product questions, orders, shipment tracking, returns, and general inquiries.
You can get in touch through:
Email: support@auremontcase.com
Phone Number: +1 917 963 8979
Contact Form: Click Here
For further contact information, visit our Contact Us page.
Once your order has been dispatched, we will send tracking information to the email address provided at checkout.
Use the tracking link included in the shipping email or visit our Track Your Order page to follow your shipment.
Additional tracking and delivery information can be found in our Shipping Policy.
The following payment methods are currently accepted:
- Visa
- Mastercard
- Apple Pay
- Google Pay
Transactions are processed in USD through an encrypted checkout.
For further payment information, please see our Payment Policy.





































