Security Statement

Last Updated: September 4, 2026

At AuremontCase, we take website security and the protection of customer information seriously. We use technical and organizational measures designed to help protect personal information and support secure transactions on auremontcase.com

Secure Website Connection

Our website uses HTTPS encryption (SSL/TLS) to help protect information transmitted between your browser and our website.

This encryption helps protect information such as login details, personal information, shipping information, billing information, and checkout data while it is transmitted.

Secure Payment Processing

Payments made through our website are processed by trusted third-party payment providers.

Card and supported digital-wallet transactions are processed through Shopify Payments.

Payment providers handle sensitive payment data through their own secure processing systems. AuremontCase does not directly store or have access to complete credit or debit card numbers.

Platform Security

Our online store is hosted on Shopify, an e-commerce platform that provides infrastructure and security features designed to support online store operations and transactions.

Shopify maintains and updates its platform and infrastructure as part of operating its services. Certain security, availability, and platform-level protections are therefore managed by Shopify.

Fraud Prevention

We may use automated and manual review processes, including tools provided by our e-commerce and payment providers, to help identify and prevent fraudulent, unauthorized, or suspicious transactions.

In certain circumstances, an order may be reviewed, delayed, placed on hold, declined, or canceled when potentially fraudulent, unauthorized, or suspicious activity is identified.

These measures are intended to help protect customers, payment providers, and our business from unauthorized transactions and misuse.

Customer Responsibility

Customers are responsible for maintaining the confidentiality and security of their account information, login credentials, and devices.

We recommend using appropriate security practices when accessing your account or completing transactions online.

If you believe your account, order, or payment information has been accessed or used without authorization, please contact us as soon as possible so we can review the matter and provide appropriate assistance.

Reporting Security Concerns

If you believe you have identified a potential security issue relating to our website, please contact us so the matter can be reviewed.

Please provide a clear description of the issue and any relevant information that may reasonably assist us in investigating the concern.

While we use reasonable measures designed to protect our website and customer information, no method of internet transmission, electronic storage, or online security can be guaranteed to be completely secure.

For additional information regarding how we collect, use, disclose, and protect personal information, please review our Privacy Policy.

Contact Information

Store Name: AuremontCase

Company Name: QUANTUMEDGE SOLUTIONS LIMITED

Company Number: 78906121

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong

Email: support@auremontcase.com

Phone Number: +1 917 963 8979

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.