Privacy Policy

Last Updated: September 4, 2026

This Privacy Policy explains how AuremontCase (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit, use, or make a purchase from auremontcase.com (the “Site”) or otherwise communicate with us.

Our store is hosted on Shopify, which allows us to operate the Site and provide related online store services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to matters involving the collection, use, processing, and disclosure of personal information.

By using the Site or our services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to personal information, we mean information that identifies, relates to, describes, or can reasonably be linked to an individual.

Depending on how you interact with the Site, we may collect the following types of personal information:

Contact details: name, email address, phone number, billing address, and shipping address

Order and transaction information: products viewed, added to cart, purchased, returned, exchanged, or canceled

Payment-related information: transaction and payment information processed by third-party payment providers. Card and supported digital-wallet transactions may be processed through Shopify Payments. We do not directly store complete credit or debit card numbers.

Account information: login details, account preferences, and saved information, if account features are used

Customer support communications: emails, messages, contact form submissions, return requests, and related support history

Device and usage information: IP address, browser type, device type, pages viewed, referral information, and interaction data

Cookies and similar technologies: information used for Site functionality, analytics, preferences, and marketing performance

Sources of Personal Information

We may collect personal information from the following sources:

You directly, such as when you place an order, create an account, submit a form, contact customer support, or request a return

Automated technologies, including cookies, pixels, analytics tools, and similar tracking technologies

Shopify and service providers, including hosting, checkout, payment, fulfillment, shipping, analytics, fraud prevention, and customer support providers

Advertising and marketing partners, where permitted by applicable law and subject to applicable consent or opt-out choices

How We Use Your Personal Information

We may use personal information for purposes including:

Processing orders, payments, shipping, returns, refunds, and exchanges

Providing customer support and responding to inquiries

Operating, maintaining, and improving the Site and our services

Monitoring website performance and troubleshooting technical issues

Detecting, preventing, and addressing fraud, abuse, security risks, or unauthorized activity

Sending order confirmations, shipping updates, service messages, and other transaction-related communications

Sending marketing emails, promotional messages, or product updates where permitted by applicable law. You may unsubscribe from marketing emails at any time.

Complying with legal obligations, enforcing our policies, and protecting our rights and legitimate business interests

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, process transactions, provide services, or comply with applicable legal requirements, including:

Shopify, for store hosting, checkout, platform functionality, and related e-commerce services

Payment processors, including Shopify Payments, where applicable, to process and administer transactions

Fulfillment and shipping partners, to prepare, process, and deliver orders

Customer support and email service providers, to manage communications and provide customer assistance

Analytics and advertising providers, to measure Site performance, understand interactions, and support advertising and marketing activities where permitted

Fraud prevention, security, and technology providers, to help protect customers, transactions, and the Site

Legal authorities, regulators, courts, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, property, or legal interests

Business partners, purchasers, or successors in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction

Depending on applicable privacy law, certain disclosures involving advertising or cross-context behavioral advertising may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged for personal information. Where required, we provide applicable rights or choices regarding these activities.

Advertising and Analytics

We may use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze website performance, understand how visitors interact with the Site, and support advertising or marketing activities.

Depending on applicable law, some advertising technologies may involve the disclosure or “sharing” of personal information with advertising partners for targeted or cross-context behavioral advertising.

You may manage cookies through your browser settings or through consent or privacy tools made available on the Site, where applicable. You may also adjust advertising preferences through platforms such as Google, Meta, or other advertising providers where available.

Disabling certain cookies may affect some Site features or functionality.

Shopify and Shopify-Enhanced Features

The Site is hosted by Shopify. Shopify may collect and process personal information to provide, secure, operate, and improve its platform and related services.

Shopify may process information in accordance with its own privacy terms and policies. For additional information about Shopify's privacy practices, you may review Shopify's privacy resources.

Third-Party Websites and Links

The Site may contain links to third-party websites, tools, payment pages, tracking services, or external resources.

We do not control and are not responsible for the privacy practices, security, content, availability, or policies of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

Children’s Privacy

The Site and our services are not directed toward children.

We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law. If you believe that a child has provided personal information to us, please contact us so we can review the matter and take appropriate action where required.

Security and Retention

We use reasonable technical and organizational measures designed to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

Fulfill orders and provide services

Maintain business and transaction records

Provide customer support

Comply with legal, tax, accounting, and regulatory obligations

Resolve disputes

Enforce agreements and policies

Prevent fraud and maintain security

Retention periods may vary depending on the type of information, the purpose for which it is processed, and applicable legal requirements.

Your Rights and Choices

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you

Request correction of inaccurate personal information

Request deletion of personal information

Request restriction of or object to certain processing activities

Request portability of your personal information

Withdraw consent where processing is based on consent

Opt out of marketing emails

Opt out of certain sales, sharing, targeted advertising, or cross-context behavioral advertising where applicable

To submit a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

Where required by applicable law, you may also use an authorized agent to submit a request on your behalf.

We do not discriminate against consumers for exercising privacy rights provided by applicable law.

International Transfers

Personal information may be transferred to, stored in, or processed outside your country or region of residence, including in locations where Shopify, our service providers, fulfillment partners, payment processors, or business operations are located.

Where required by applicable law, appropriate safeguards may be used for international transfers, including contractual protections or other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, legal requirements, or operational needs.

Any updates will be posted on this page with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

Contact Information

Store Name: AuremontCase

Company Name: QUANTUMEDGE SOLUTIONS LIMITED

Company Number: 78906121

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong

Email: support@auremontcase.com

Phone Number: +1 917 963 8979

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.